Frequently Asked Questions

eSULONG Ilagan offers various online services such as:

• Request Birth, Marriage, and Death Certificates from the Local Civil Registry
• Apply Tricycle Franchises and Mayor's Clearance through the Licensing Office
• Pay Traffic Violation fines online through the POSMO Office
• Apply for City Scholarship, MSTP, SINAG, and ALAB programs
• Request for CEDULA from the Treasury Office
• Download various offices' official forms in PDF format
• Access other city digital services as they become available
• Access and stay informed about City Ordinances and Resolutions to remain updated on the laws and policies of Ilagan.

Yes, you can! Some services — like hotel reservations and MPBL/PVL ticket reservations — are available without requiring you to log in. Additionally, external services supported by the DICT that have their own login systems may also be accessible through this app.

Go to the registration page, fill in your details, and verify your email. You’ll receive a confirmation once approved.

Yes! eSULONG supports various online payment options for real property taxes, business permits, and other services.

Click "Forgot Password" on the login page and follow the instructions sent to your registered email.